While out walking one day, we noticed Brad Skilling working on a driveway in our cul-de-sac. We were intending to refinish our driveway and so started talking to him about his work. He was extremely informative and came to our house to show us pictures of other work he had done. The jobs looked wonderful, so we hired him. He came promptly when he said he would and did a an efficient, professional job. There was never any mess around the site and he took extra care around our flower beds, which we really appreciated. He did a wonderful job, and even suggested adding a small amount of color to the sealer to enhance the property.We are very pleased with the final result, and would recommend him to our friends. In fact, we have!
Warner and Margaret Smith
I would like to thank Brad for an amazing repair to the entrance and exit to my barn. Over the years these pads had taken a beating and last winter Mother Nature finally added the finishing touches and I had cracks everywhere. I was told by two contractors that I would have to break up the slabs and replace them, but I decided to to get a third opinion. I asked Google and low and behold, the first name that popped up was Crack or Jack, and after talking to Brad I knew I was on the right track, after all “SKILL” was part of his last name. He was prompt. the work was more than I could have ask for and the cost was very reasonable. I will have no problem recommending Brad to any of my friends or anyone who may need concrete repair. The only downside to the job was that I never got to meet Brad as he completed the job while I was at work.
Two years ago, we checked Shell Busey’s website in search of a company to re-finish and re-seal our extensive patio area which consists of stamped concrete and exposed aggregate. We were very pleased to find the most wonderful, the most competent, the most charming and the most reliable person whom we have ever had the pleasure of dealing with; Brad, the Crackman. Brad Skilling approached our project with professionalism from the very beginning, giving us a detailed quote, firm start date, and a complete description of what he would have to do and why. Because our stamped concrete wraps around our pool and because the pool wraps around the house in a circular fashion, he even had to enter the unheated pool to complete the job!!! The project was completed in time, Brad checked back several times during the summer to make sure everything was to our satisfaction, and he even came back and etched small drain in the concrete so the rain water would run off more effectively, all without extra charge. Brad is extremely neat, works efficiently, and is probably the most pleasant person we have engaged since moving to Langley six years ago. If we have a question, he not only answers us by phone, but he also drops by in person later on to make sure we are happy. We could just not ask for more. This year, we had the sealant and tinting re-applied and, once again, we are totally satisfied with the work Brad has done for us. Over the last two years, he has been so willing to share tips on how better to maintain our patio and driveway, in addition to the countless hours he has spent giving us very welcome advice regarding new products on the market so that we are better able to maintain our property. All in all, our experience with Brad has been extremely positive one and we would not hesitate to recommend him to anyone – and everyone.
Guy and Shirley Tousignant
Brad is a class act. We called for a quote on washing and resealing our large stamped concrete patio and sidewalks. He showed up for the quote almost instantly, and was very knowledgeable on what needed to be done, gave me an accurate picture of what I could expect, how long it would last, etc. He’s extremely pleasant and professional and you know instantly that he knows of what he speaks. When the time came to have the work executed, he was on time and did exactly as he said and then some, all at a fair price. Our patio and walks look absolutely wonderful again and we are thrilled with the completed job. I have no doubt that I will be forwarding on his name with confidence to friends and family who are in need of the services he offers and that we will be calling him back when the time comes to maintain our now beautiful-again patio. Thank you, Brad!
Irene, Mission, BC
We first met Brad last year when he came to repair a small hole in our aggregate patio. He was honest, fair and of good character in his fee for a small job like this. We then hired him the following year to clean and seal our aggregate driveway and front patio. His price was extremely fair and the job was 10/10. It looks like a different driveway and he even did the little aggregate pavers in my pathway so the aggregate would all match. He was also very helpful in advising us what to do about slope into our crawlspace and dampness. He accurately confirmed we didn’t have mold which was a huge relief and money saver for us. We appreciate his help and will be contacting him for future work and have already referred him twice.
Chris, Langley, BC
Our basement flooded so called Brad to inspect our foundation fearing the worst. Brad arrived promptly at the time we had agreed and inspected at the wall and suggested flushing the drains and also gave great advice on how to minimize future risk. I wouldn’t hesitate to use Crack or Jack again in the future and would highly recommend their service.
M, Surrey, BC
We first met Brad after seeing his truck in our neighbourhood. We called and he came to our home promptly to review initially a problem we thought we had with our house foundation. Turned out there was not a problem. While at the house we also talked about concrete problems with our driveway, sidewalk and front porch. From the outset he was friendly and upfront in explaining the problems to us and possible solutions. We agreed to have the work done as per his recommendations. During the process of doing the work, Brad was great to work with and frequently kept us up to date on progress. The work is now finished and our 30 year old driveway, sidewalk and porch look like new and with little or no sign that there was ever a problem. Brad also provided recommendations on how to avoid future problems which was much appreciated. We are so pleased with the work done and will not hesitate to recommend Brad and Crack or Jack Concrete repair in future. Thank you so much.
Anonymous, Langley, BC
I met with Brad, the owner, to discuss the job. He was extremely nice and told me that the work would be easy to accomplish. Ross came by to work on my driveway. He was also extremely nice and worked diligently. We are very happy with the results and recommended him to our neighbour, who has a sunken garage floor. Brad will be coming back when the weather warms up to repair a large crack in the walkway by the front door. If his crack repair is half as good as the concrete lifting we will be happy.
Michael, Langley, BC
We had installed an exposed aggregate concrete patio and walkway about 20 years ago. They were both tilting so we called for an estimate to get them leveled. We were advised that the patio was okay for now, and I appreciated the honesty. The walkway was raised (by as much as a foot on one end) and is now level. I appreciated how patient John was with my phone calls (I nagged him for dates, but it was one of the wettest falls on record). I would gladly use this company again.
Anonymous, Port Coquitlam, BC
I first became aware of this company by seeing their vehicle around town in Langley. I was in the process of getting my house ready for selling and when we emptied the garage, I noticed a bunch of cracks. I was concerned that this might affect the sale of my house so I phoned Brad and even though he was busy he dropped by the next day to view my problem. I also had cracks in my driveway as well. He was a wealth of knowledge and showed me how I could tell that the garage cracks were just the result of normal settling and the driveway cracks were caused from not having enough relief cracks installed when the house was originally built. He was up front and told me that I didn’t need to do anything about the garage and the driveway cracks could be filled however, as that driveway was not exposed aggregate, the repair would be visible. As there weren’t any structural problems we did not proceed. Shortly after this meeting, we sold our house and moved out to the valley. This house had an exposed aggregate driveway with a lot of cracks in it as well as a cement stairwell that was leaning away from the house and a garage floor that was sinking. We also discovered a small crack in the foundation after we removed some drywall in the basement. I then called Brad to come and see this house and he made arrangements to see our house the next time he was out seeing clients in our area – which was fine with us. He then came and gave us a quote, explained to us why we had these problems and how we could take some preventive steps to stop them from happening again in the future. He gave us a verbal approximation of the cost and then followed up with an emailed quote, and we decided to proceed. As it was getting close to fall, the timing of our job was based on if the weather was warm enough to proceed. Fortunately, we did get enough dry days in for Brad to complete our job. I cannot say enough about the quality of workmanship, the professionalism, the courtesy shown, and the amount of knowledge that I gained through this experience. The finished job has resulted in all of the driveway and walkway cracks being filled, the stairs returned to the position they were in when originally built, the garage floor back to where it should be, and the crack in the foundation was repaired. We are extremely pleased with the results and were very impressed with Brad. I would highly recommend him for any concrete repairs and if I had another house with the same problem I would definitely use his services again.
Susan, Langley, BC
My aggregate driveway was cracked and sinking. Brad and his team did a great job in restoring it to new condition. I can’t even see where the cracks were and it is appropriately level. Thanks Brad!
Dave Jackson, Chilliwack, BC
My neighbors were using this company so I asked for an estimate for a section of our aggregate patio that had sunk about 2 inches on one end. They did a fantastic job and you can’t even see where the three holes were drilled to inject the filler! Would definitely recommend.
Deb, Surrey, BC
Brad at Crack or Jack was recommended to me by another contractor after I noticed a small amount of water marks on our basement concrete floor. Brad promptly contacted me and visited for a free on-site estimate. Shortly thereafter the job was completed and I am very pleased with the results and advice. This is probably one of the most over-looked home maintenance jobs that exists. I highly recommend Crack or Jack for this.
Darrel Scodellaro, Delta, BC
Brad came out to our house multiple times to investigate foundation, sidewalk, garage floor and drainage issues. He was very informative and knowledgeable and provided great insight into solutions. I had many other trades people come to give me quotes and most of them did not spend the time Brad did explaining the problem and solutions. In fact, many of these so called specialist were wrong about the issues and provided extremely high prices. Brad understood our situation and was very fair about pricing when it came time to clean the drain tiles. He provided me with many money saving ideas around the property. He is professional, honest and personable. He potentially saved us thousands with his work and recommendations. I wouldn’t hesitate to recommend Brad. I have worked in many trades and trades people like Brad are difficult to find. We will definitely call Brad in the future for his services.
Sam, Langley, BC
My elderly mother recently purchased a home with a few concrete issues. Our realtor recommended Crack or Jack Repairs and with good reason! They were prompt, courteous and the final product was terrific. Very comforting to know that my mother’s home is as it should be thanks to John and his crew. A worthwhile investment in her home.
Debbi K, Surrey, BC
If you are looking for extraordinary craftsmanship please call Crack or Jack.They arrived on time,did their work and cleaned up with very little disruption to me. They turned my badly heaved and cracked driveway and walkways to as close to “BRAND NEW” as possible.
Rose Westlake, Surrey, BC
Brad did a great job of cleaning and sealing the concrete on my driveway and 2 patio areas. He also did a great job of fixing an edge that had been damaged prior to the job. You wouldn’t know that there had ever been any damage. He was easy to deal with and completed the job on schedule. His price was very fair.
Bill Ard, Langley, BC
My aggregate driveway as well as two large patios are a fine display of professionalism and attention to detail….thanks to Crack or Jack of Langley and especially Brad and Ross who did such an excellent job. I will recommend them to anyone.
Ryan Meeds, Chilliwack, BC
John Gardner power washed our washed aggregate driveway, patio and concrete features and then resealed them. They look like new. I had done the job myself several times but never achieved anywhere close to the results that John was able to achieve. He gave a quote and stuck to it and was very accommodating as to when the work was done. I have no problem in recommending John and Crack or Jack and will definitely use their services again.
Hamish Kerr, West Vancouver, BC
Our aggregate driveway had several large cracks, as well as missing stones and in need of resurfacing. John Gardner from Crack or Jack was recommended and came out right away to give an estimate as well as an address in the neighbourhood where we could view results from a similar job. John was done in 2 days, and we were really impressed with the finished product, it looks like a brand new driveway!
Lynn Swanson, Surrey, BC
Earlier this year, we had hired a contractor to reseal the stamped concrete we have on our back patios. The original job was so poorly done that the sealer peeled and bubbled everywhere. Then the contractor just walked away. I was so desperate to find someone that would help us fix the problem that I emailed the Shell Busey website for information. Shell’s team put me in touch with Brad at Crack or Jack. Brad has been nothing but professional, knowledgeable and a pleasure to deal with. He walked us through what his process would be. Gave us quotes on all scenarios and let us decide. He was simply ‘fantastic’. He has been back 4 times now to check on how things look. Not only was it important that he got the job done it was just as important that it was done RIGHT. Many thanks to Brad for all of his help! I would 100% recommend Brad and Crack or Jack.
Dorothy Olson, Abbotsford, BC
We were looking for a repair to the concrete slab of our entrance area that had several large cracks in it. We contacted John Gardner from Crack or Jack and had him come out with Brad to see if they had a solution. The work they did worked excellent and looks great. They were fast, an inexpensive solution and limited the impact it had on our business which was important. Auto West BMW, Richmond, BC Brad Skilling arrived at my home at the time specified and carried out the work to my stamped concrete. He was professional and his employees were courteous. I would not hesitate to refer this company to family and friends.
Dan Marr, Langley, BC
Last year my wife and I noticed we had excess water pooling in our back yard after heavy rainfalls, and knew we needed to have it taken care of. One of our friends recommended we contact Brad Skilling. Brad came out to our home within a day and arrived when he said he would. He knew exactly what the problem was and how to fix it. He cleaned out our perimeter drain which was plugged, solving the water issue, leaving us with a dry yard. I have to say I was very impressed with his work. My wife and I appreciated his knowledge and his honesty, as well he didn’t try to sell us more than what we needed. I would highly recommend Brad to family and friends.
Tony, Langley, BC
I am pleased to write this review for Brad Skilling at Crack or Jack Concrete Repair. In a matter of hours Brad brought our stamped walkway back to life by cleaning, sealing and color tinting it. The quality of the workmanship was first class, so much so that people walking by our home were asking who did our new walkway. Brad was very conscientious and thorough with our project. I would highly recommend Brad Skilling and Crack or Jack Concrete Repair.
James Hartman, Langley, BC
This is to acknowledge the “first class” job that was done by Brad Skilling on our aggregate concrete entrance way patio. We had some very visible cracks in the aggregate and they are now virtually invisible. To quote Brad, “it’s my patio”, meaning that the care and attention he was giving to the job was as if it was his own home. He was very personable, professional and thorough. I have no hesitation in recommending Brad to anyone for their concrete repair and reconditioning needs, you’ll be amazed at the results!!
Howie and Linda Vickberg, Langley, BC